Fraud Governance Manager

ACCOUNTABILITIES:

Support the development, implementation, and continuous enhancement of fraud governance framework, policies and procedures.

Review all the bank’s procedures from the scope of fraud department and identify the gaps that need to be covered.

Support the fraud committee meetings by preparing the meeting material on regular basis and documenting the decisions and    monitoring the implementation of agreed actions (if required).

Report fraud cases to risk, compliance and other concerned departments.

Ensure compliance with all applicable CBE regulations and internal governance standards related to fraud division.

Update the service level agreement (SLA) of fraud department with other departments.

Act as a liaison between fraud department and other bank departments required, to facilitate effective coordination and communication on fraud related matters.

Coordinate with internal Audit, compliance, operational risk, information security, legal and business units to strengthen the bank’s fraud control environment.

Identify opportunities to improve fraud governance processes, methodologies and reporting through automation and best practice.

Develop and coordinate fraud awareness programs and communications to promote a strong anti-fraud culture across the organization.

Update Fraud Awareness training materials with new fraud trends and evolving fraud threats.

Maintain accurate fraud governance records, documentation and reporting to support internal and regulatory requirements.

Experience

More than 10 years of experience in a managerial banking role.