IT Business Analysis Supervisor

1.      Process & Procedures: Abide Business Analysis Centre process and procedures & Assist in defining, reviewing and amending the related bank procedures

2.      Coordination: Be the liaison between the business units, technology teams and vendors to translate business information needs and functional requirements to technical vision

3.      Daily Operations Management: Performs Business Analysis daily operations, Ensure meeting the required deadlines.

4.      Monitor the bank systems and subsystems overall functionality to insure systems' stabilities, identify and solve any systems' issues/defects and recommend and implement needed systems’ enhancements.

5.      New Technologies: Participate in the implementation of innovative technology and organization systems.

6.      Parameterisation: Parameterize systems and subsystems.

7.      Requirement:  Elicit requirements using interviews, document analysis, business analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios and task/workflow analysis and produce a completed business requirements & Gap analysis.

8.      Documentation: Create and document for any new implemented solution users’ guidelines and/or quick references.

9.      Support: Work as the helpdesk second line of support by investigating and solve issues redirected by the Helpdesk team.

10.  Testing: Perform unit testing and manage/support End Users Testing (UAT)

Education

·         Bachelor’s Degree in relevant discipline

Knowledge:

·         IT BA for business solutions & New technologies and their usage/potential to improve IT BA

Experience

·         At least 3 years professional experience & Good  banking sector experience