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Administrative Assistant - Direct Sales

Date: Sep 14, 2021

Location: Hawalli, Kuwait


Reports To

Assistant Manager or Supervisor

Job Purpose

Perform the administrative and clerical work as well as handling correspondence and filing. To provide operational support with electronic and hard copy filing and record systems and resolving issues around routine administrative enquiries.

Generic Accountabilities

Generic Accountabilities are not specified for this role

Specific Accountabilities

  1. Correspondence Prepare emails, memos, reports and other correspondences as and when required.
  2. Office systems Operate manual and computerized office system, filling and paper work.
  3. Filing Carry out filing ensuring that files are kept up to date.
  4. Communication Communicate information that needs to be disseminated to other divisions.
  5. Messages Receive and screen visitors and/ or telephone calls, provide general information by answering questions and requests.
  6. Document preparation Prepare invoices, reports, memos, letters, and other documents
  7. Diary management Schedule assigned appointments, meetings and conferences and sort necessary logistics preparations for meetings.
  8. Circulation lists Ensure that various delivery lists are kept up to date.
  9. Correspondence Prepare responses to correspondence containing routine inquiries.


Diploma Degree or Equivalent Certification/Experience in General Studies


  • Minimum of 3 years clerical and administrative experience.
  • Experience in providing a range of support service
  • Filing, documentation access experience


  • Broad knowledge of filing, archiving & documenting management.
  • Knowledge of bank’s services, disclosure practices & procedures.
  • E.g. Excel, PowerPoint Word etc.

Work Contact

Internal Stakeholders: All ABK Departments

External Stakeholders: Consultants, Vendors, Clients etc. as necessary


Monitoring Information
Leveraging Feedback
Emotional Intelligence Essentials
Earning Trust
Technical/Professional Knowledge and Skills
Managing Work

JD Code