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Senior Support Officer- Corporate

Date: Oct 20, 2021

Location: Al Asimah, Kuwait


Reports To

Manager or SM, Corporate Banking

Job Purpose

Support the analysis of credit risk, prepare credit documentation and support portfolio monitoring

Generic Accountabilities

Generic Accountabilities are not specified for this role

Specific Accountabilities

  1. Credit Applications: Assist in preparing credit applications and obtaining Financials, customer requests, prepare facility extension.
  2. Customer Service: Handle customer requests on telex transfers, LC, LG, PN, credit facility information and all verbal and written correspondence in Arabic and English. 
  3. Enquiries Respond to internal and external client’s enquiries, prepares standard letters and documents in response to enquiries
  4. Transaction Management: Arranging feedback to customer requirements of payments, IBAN, vouchers, filing 
  5. Contracts Preparation of collateral contracts and insure complying with the guidelines and regulations
  6. Monitoring Monitor & follow-up on actions based on Kuwait Official Gazette & up-to-date related documents including collaterals.
  7. MIS: Ensure appropriate actions taken on MIS as collaterals, past dues, legal assignments, deposits etc. 
  8. Databases Maintain databases up-to-date and provide database information for credit applications, KYC, AML etc.
  9. Report: Prepare periodic and annual reviews report and ensure they are summarized and presentable.


Diploma Degree or Equivalent Certification/Experience in Business Managament & Admistration


  • At least 3 years’ banking sector experience 
  • Experience of banking practices and processes
  • Experience in appropriate usage of legal terms, Arabic and English typing.


  • Understanding of corporate banking products and services
  • Knowledge of banking and credit risk principles and processes

Work Contact

Internal Stakeholders: All Corporate Teams, CCU, Legal, Risk

External Stakeholders: Existing & Potential customers


Continuous Learning
Continuous Improvement
Leveraging Feedback
Quality Orientation
Earning Trust
Applied Learning
Managing Work

JD Code

CBD 9.7